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Terms & Conditions

/COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, and HTML, is the property of it's owner, Seonaid MacLeod, and/or its suppliers and partners, and any third party content used by www.ArtBySeonaid.com pursuant to express authorisation from copyright owners or their agents. You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to www.Art By Seonaid.com or its contents are vested in www.ArtBySeonaid.com its owner and/or its suppliers or our partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever.

It should be noted the l artist retains copyright of their own artwork.

/CANCELLATIONS
You may cancel from the day of the order and up to 7 (seven) working days after the day on which you receive the goods as per the legal statutory requirement.  This right of cancellation does not apply to any goods which have been made to your specification or personalized. If you wish to cancel you should e-mail artbyseonaid@live.co.uk immediately. We must have written notice of your cancellation.

You will receive a full refund within 30 (thirty) days of cancellation in the same format that you paid for the goods ie. either by cheque or through PayPal by credit or debit card as applicable. If the goods have already been despatched, you must handle them with reasonable care and they should be returned to us in their original condition at your own cost by courier, Special Delivery or equivalent. The goods to be returned should be wrapped securely in their original packaging. If the original packaging is not available similar packaging should be used to provide secure packaging for the transit of the goods. Goods should be returned to: - Seonaid MacLeod at the address included in the packaging. 

You should also include a note with details of your name, address and order number.

If the goods are not returned we will collect them and deduct the direct cost from the refund or charge these costs to you.

/RETURNS POLICY
We very much hope you will be delighted with your purchase(s). However, in the unlikely event that you wish to return an item you may receive a full refund of your money within 30 (thirty) days of cancellation. Please follow the guidance under CANCELLATIONS above.
/FAULTY GOODS
We recommend that you check the condition of the goods you have ordered when delivered. Please notify us as soon as possible if you discover the goods are faulty. Your statutory rights as a consumer shall apply to any entitlement to a refund, repair or exchange in relation to faulty goods. We will arrange for any faulty goods to be collected from you so that you do not incur any expenses.